Alterations:
Alteration fees are included in our rental prices and require 3-5 days to be completed.
During Halloween, alterations are free up to the 14th of October. After the 14th, an alteration cost of $25 is applied to rentals, and no alterations will be done in the last week of October due to business volume.
Cleaning:
All costumes are dry-cleaned after each use and these costs are included in the rental fee.
Security Deposit:
A valid credit card is required as a security deposit on all rentals. There are no exceptions. If you are unable to come in to the store and present your credit card in person, we require either a faxed photocopy or an emailed scan of the front and back of your card. Our Toronto fax number is 416-598-3296. The email address for the Toronto Rentals Department is rentals@malabar.net. Any loss or damage to the costume will be assessed and a repair or replacement fee will be charged.
Measurements:
When visiting us in person, our staff can take all measurements required for a proper fitting. For phone orders we require specific measurements to ensure a proper fit:
Height
Chest/bust
Waist
Waist to floor (females only)
Inseam
Neck/shirt size
Hat size
Hips (females only)